Using Correct Technology Terminology

Technology terminology (try saying that one three times fast) can be very important, especially when you are having trouble and want to report to a help desk person what the problem is. So, knowing the correct terminology to use in these instances can be quite beneficial (especially for the person trying to help you.) Here are some common technology terms and their correct meanings:

1.Operating System: A program that controls a computer and makes it possible for users to enter and run their own programs. Without an operating system, we couldn’t use programs like Outlook and Word, for example. (The operating system we use here at HPS is Windows 2000 Professional. When you log on to the network, you should see a window with this name.)

2. Disk Drive: A device that enables a computer to read (and, in most cases, write) data on disks. Here are HPS, you have several different disk drives, including A: Floppy, C: Drive, D: Drive, E: Drive, H: Drive, K: Drive and S: Drive. The H: Drive is your own personal space on the network server. No one can access your personal H: Drive unless they have your username and your password.

3. Desktop: Your whole computer screen, representing your workspace. You manipulate objects (icons) with the mouse in much the same way you work with a stapler or papers on your physical desktop.

4. Icon: A small picture on a computer screen that represents a particular object, operation or group of files.

5. Menu Bar: A horizontal menu across the top of the screen or window. Each menu drops down when you click it with the mouse pointer to reveal menu items.